Effective Date: April 7, 2026
Mawby Pool Services (“Mawby Pool Services,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, forms, phone calls, and text communications. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
We may collect personal information that you voluntarily provide when you contact us, request a quote, schedule service, or fill out a form on our website. This information may include:
- Name
- Email address
- Phone number
- Property address
- Service request details
- Any other information you choose to provide
We may also collect general website usage information such as IP address, browser type, device type, pages visited, and referring website through cookies or analytics tools.
How We Use Your Information
We may use your information to:
- Respond to inquiries and quote requests
- Schedule appointments and provide pool-related services
- Send appointment reminders and account notifications
- Send customer care, billing, and service-related text messages
- Improve our website, services, and customer experience
- Maintain internal business records
- Comply with legal obligations
Text Messaging
If you opt in to receive text messages from Mawby Pool Services, you may receive informational messages such as appointment reminders, account notifications, service updates, and promotional messages.
Message and data rates may apply. Message frequency may vary.
To stop receiving messages, reply STOP, CANCEL, or UNSUBSCRIBE.
For assistance, reply HELP or contact us at mawbyspoolservice@mpdpoolholdings.com.
We do not sell, rent, or share your opt-in data and phone numbers with third parties for marketing or promotional purposes.
Sharing of Information
We do not sell your personal information. We may share information only as necessary with service providers or vendors who help us operate our business, website, or communications, and only for legitimate business purposes. We may also disclose information if required by law or to protect our legal rights.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve site functionality, analyze traffic, and enhance user experience. You can choose to disable cookies through your browser settings, though some website features may not function properly.
Data Security
We use reasonable safeguards to help protect the personal information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may contact us to update or correct your personal information. You may also opt out of text communications at any time by replying STOP, CANCEL, or UNSUBSCRIBE.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Mawby Pool Services
Phone: (216) 780-1668
Email: mawbyspoolservice@mpdpoolholdings.com